What our Customers say...

Mold Remediation Testimonials

Lawrence came to do some mold removal from a leaking waterline. The whole time he was professional and honest about the work that needed to be done. He had everything cleaned up and done in a timely manner.

Guys were knowledgeable and professional. I would highly recommend this company to anyone dealing with mold issues.

After having 15 new windows installed and leak, I was at a loss as to what to do next! I was diagnosed with mold toxicity and had to move out of my home. As sick as I have been, I have had to deal with their insurance company fighting me on everything. I had mold and water damage to walls, insulation, floors, and behind the cabinets. The professionals at SERVPRO completed mold inspections and mitigation. They have been amazing at taking over the stress of dealing with the company’s insurance. Arturo Guedea’s professionalism and kindness at organizing hour and hours to mitigate the entire operation has been amazing! Kim submitted reports and completed all of the visual and hours of required insurance information! Omar came in and supervised wrapping and securing my personal property and clothing to try to protect it from further mold and moisture damage. I was overwhelmed and so sick I could hardly function. The SERVPRO team of east Sacramento and El Dorado Hills have turned a hopeless situation around. Thank you Arturo, Kim, and Omar! 

Absolutely recommend SERVPRO for demolition and growth (mold) inspection and treatment. A big thumbs up to Stanley (inspector) and Kenny and Lawrence and Scott (demo and treatment crew). They were all very polite and conscientious, friendly and respectful. They were thorough and answered any questions we had. A job well done!!!

Arturo Guedea was extremely helpful in ensuring our home was free from mold. He was friendly, helpful, and prompt. Arturo thoroughly answered my questions, and explained the steps I needed to take to finish my repairs. Although their location has been swamped with calls, Mr. Guedea squeezed me in to offer reassurance. He also provided me with his business card just in case I have any further questions.

I have used SERVPRO on 2 occasions and was impressed and very satisfied with their services. The first time I used them it was for extensive water damage to my kitchen and hardwood floors caused by a broken pipe under my sink. They were always professional and lived up to their motto "Like it never even happened." The second time I used them it was to investigate a musty odor in my kitchen (different kitchen from previously mentioned water leak). They were unable to locate any leaks or moisture source so did not charge me for their visit. They also gave me some ideas to get rid of the musty odor-again free of charge. If I ever am unlucky enough to have water or fire damage again, they will be my first call.

Drew and David were great. They saved are hardwood floors with quick intervention and care. Thank You

If you have a mold problem I would give Harold a call!

I had a really bad experience with the first restoration company that came out, but Harold and his team turned a bad situation into a positive one. You guys went beyond my expectations. I will be using SERVPRO of East Sacramento/West Arden-Arcade first from now on for any mold damage to my home.

My house is back to normal! Thanks for taking care of everything! Your team came out and did a great job.

Thank you Iris for getting an air scrubber to my daughters house! It made a big difference in the air quality during reconstruction of her home. It helped with her asthma and allergies so much. 

Very fine job cleaning up mold in my home. I feel good they checked all around and were sure to get all the mold out. I would recommend them. 

Great work! We have kids so I really wanted the mold issue removed quickly and professionally and SERVPRO of East Sacramento took care of business.