Great 5 Star ?? service from David, Ray Wilkinson, Lawerence Norman, Angel & Robert. All work was explained in easy to understand detail and the work was completed to my satisfaction. Thank you SERVPRO Mitigation team! 

All the SERVPRO crew every step of the way helped guide me and worked handed in hand with my insurance to help with dehumidifying, removing and listing all contents, disinfecting and cleaning the rooms after the drywall was removed. They also helped setup the contractors for asbestos mediation for m drywall removal, they helped set that up along with my insurance for everything that needed to be done. They also helped me get estimates for rebuilding and remodeling. And now my house is ready to be lived in and enjoyed with brand new remodeled clean goodness! The first night they showed up they showed up about 10 o’clock at night when I needed them and worked throughout the night to get everything in motion as quick as possible before additional damage like mold could start to set in. They have established relationships with insurance companies making it easy to get the work done as quick as possible, then bill your insurance directly for the costs without you having to be the middleman on things. It’s good to be able to set it down and let them pick it up and take care of it for you. Thank you!

Scott was excellent! He kept me updated and was very patient with my tentativeness on the process as this was an unexpected home insurance claim and allowed me to verify coverage each step of the way. 

From the moment I called and talked to David, Sydney at the office, to Scotty and Bobby showing up ( on time) they were very polite and professional. Scotty and Bobby worked well together as a team and answered all our questions ( this was for my mom who had a water leak at her home). Scotty explained what they were doing and why and I appreciated that as I was learning by watching and what Scotty and Bobby were explaining to us. When my mom had a question or concern regarding something about her bathroom, they were very polite with her and didn’t shrug it off. Everything was explained clearly to us and even if we didn’t understand something and Scotty had to repeat the information he didn’t get frustrated with us. I would recommend SERVPRO to family and friends. 

Every person who I was in contact with at SERVPRO was excellent!! They called first. They were on time. Very friendly and helpful! Thanks so much! You made a bad situation better. (literally haha)

Lawrence and his team are very efficient, well knowledge and finished at a timely manner. I would highly recommend to use SERVPRO again.

Laurence, Michael and Ud took care of us and got the work done fast and efficiently. Lawrence was very professional, courteous, helpful and reassured us the whole way through. Definitely one of the most hard working crews we’ve seen. Thank you guys!

Unfortunately my husband and I had to utilize SERVPRO’s services at our home. The team that was dispatched to our home Mike, Sam, Scott and of course David and Stonewall, were not only kind and respectful but professional and responsive. Thank you for EVERYTHING! These guys are keepers.

Lawrence came to do some mold removal from a leaking waterline. The whole time he was professional and honest about the work that needed to be done. He had everything cleaned up and done in a timely manner.

Guys were knowledgeable and professional. I would highly recommend this company to anyone dealing with mold issues.

Mike was fantastic, we had to have him out twice for flood damage from the storms. Prompt, professional, and very knowledgeable!

Lawrence was awesome! Very professional on time. Very easy to deal with. SERVPRO is a great company and will use them again. Recommended!

Mike and Sam from SERVPRO did an excellent job remediating significant water damage that happened inside our family room during the early January rain and wind storms. They were courteous and efficient and communicated clearly about the work they were doing. 

I have worked with SERVPRO with my job in the past and that is why I chose them to service my home when needed. The crew was professional but Scott really stood out as a crew leader and kept us informed and our home in good hands during a hard time. Thanks for doing a great job. 

Above and beyond. Very professional and made sure I was happy and comfortable with the process.

Mike and Sam were very professional and tidy. Answer my questions when asked. Thank you for your professionalism.

SERVPRO was efficient, professional and comprehensive. They made sure to answer all of my questions and made my home feel safe. Shout out to Kenny, Chris and Scott who did a majority of the work in my home. Their customer service and professional knowledge helped the process go as easy as possible. The whole team was friendly and helpful.

Mike and his team were very professional, always on time and careful with my furniture. I would use them again.

After having 15 new windows installed and leak, I was at a loss as to what to do next! I was diagnosed with mold toxicity and had to move out of my home. As sick as I have been, I have had to deal with their insurance company fighting me on everything. I had mold and water damage to walls, insulation, floors, and behind the cabinets. The professionals at SERVPRO completed mold inspections and mitigation. They have been amazing at taking over the stress of dealing with the company’s insurance. Arturo Guedea’s professionalism and kindness at organizing hour and hours to mitigate the entire operation has been amazing! Kim submitted reports and completed all of the visual and hours of required insurance information! Omar came in and supervised wrapping and securing my personal property and clothing to try to protect it from further mold and moisture damage. I was overwhelmed and so sick I could hardly function. The SERVPRO team of east Sacramento and El Dorado Hills have turned a hopeless situation around. Thank you Arturo, Kim, and Omar! 

SERVPRO was very professional and followed up in a timely manner. The employees who performed the mitigation work were thorough and communicated during every step of the process. I was very impressed by how clean the work site was when they were done. I would highly recommend them.

I want to commend Scott and Lawrence for an exceptional job on my flood damaged basement. I will definitely recommend them.

I have used SERVPRO on 2 occasions and was impressed and very satisfied with their services. The first time I used them it was for extensive water damage to my kitchen and hardwood floors caused by a broken pipe under my sink. They were always professional and lived up to their motto "Like it never even happened." The second time I used them it was to investigate a musty odor in my kitchen (different kitchen from previously mentioned water leak). They were unable to locate any leaks or moisture source so did not charge me for their visit. They also gave me some ideas to get rid of the musty odor-again free of charge. If I ever am unlucky enough to have water or fire damage again, they will be my first call. 

Absolutely recommend SERVPRO for demolition and growth (mold) inspection and treatment. A big thumbs up to Stanley (inspector) and Kenny and Lawrence and Scott (demo and treatment crew). They were all very polite and conscientious, friendly and respectful. They were thorough and answered any questions we had. A job well done!!!

Ernie and his team did a great job. They were quick to respond, very thorough in their work, very friendly and pleasant to deal with. Kenny and Drew came out to dry my kitchen floor and they worked hard and were very professional. Ernie was very communicative and explained the process from beginning to end. I felt I was in good hands from beginning to finish. I highly recommend this team!

Scott and Omar did a great job with demo and cleanup! The whole responding crew was great! Thanks very much!

The guys on site that helped support our disaster were very polite, professional, and knowledgeable. I would use them again, but hopefully I won’t have to!

My garage caught fire. It was unfortunate. Mr. Haynes with SERVPRO came through and really helped out. They put some air scrubbers in the house along with hydroxyl filters to get rid of the smoke smell that travelled inside as well as some cleaning in the areas that were closest to the fire. Him and his partner were both very professional and I plan on having them finish up the rest of the job. 

Ray and Chris were very professional and thorough. They got the job done in 3 hours when I thought it would take all day.

Arturo Guedea was extremely helpful in ensuring our home was free from mold. He was friendly, helpful, and prompt. Arturo thoroughly answered my questions, and explained the steps I needed to take to finish my repairs. Although their location has been swamped with calls, Mr. Guedea squeezed me in to offer reassurance. He also provided me with his business card just in case I have any further questions.

Arturo and his crew did a great job! they came the day of the flooding they took care of the work in a timely manner. Outstanding!

Our local SERVPRO team came to our rescue when our house flooded on New Year’s Eve. From that first phone call, I was treated with kindness and respect. I was impressed with their knowledge of what needed to be done and every step was explained to me clearly and concisely. When issues arose, they explained my options and ultimately came up with solutions that worked for us. They were prompt and worked very hard every day until the job was finished. I felt confident in their knowledge and abilities and have recommended them to my friends and neighbors. My only regret is that I didn’t call them sooner! Thank you to Arturo, Kimmy, Stonewall, Omar, Scott, Drew, and the crew!

I have to say, having even a small fire in your house can be devastating. Tyler and his crew were in our house the next day for inspection. They are all super friendly and give you the peace of mind that you need that the job will be done completely and your belongings that need taken care of, return to you in the condition you remember them to be! I can’t thank you enough. Our house now feels like home again and I am once again relaxed in this place I cherish!

After a supply line failed in our upstairs bathroom, we came home to a flooding garage and significant standing water upstairs. Mike and Drew were on-site fast and got to work setting up drying equipment and getting us on the road to recovery. Mike returned with Stonewall to assess the extent of the water travel, and continued to return almost daily to reposition equipment to ensure everything totally dried. Arturo worked directly with our insurance to get everything handled and made sure we understood the entire process. Now, less than two weeks later, Stonewall and Mike have just completed demolition and cleanup, clearing us for reconstruction. I really can't thank the whole team enough. You took a homeowner's worst nightmare and removed the fear from it with your explanations and stepwise solutions. I hope I never need to call again, but if something goes sideways, I know who to call. Thank you Mike, Drew, Stonewall, Arturo, and Dave!

The experience with these guys was absolutely fantastic. They were professional and courteous and came in on a weekend to finish our job. The crew chief, Omar, was excellent!

I have used SERVPRO on 2 occasions and was impressed and very satisfied with their services. The first time I used them it was for extensive water damage to my kitchen and hardwood floors caused by a broken pipe under my sink. They were always professional and lived up to their motto "Like it never even happened." The second time I used them it was to investigate a musty odor in my kitchen (different kitchen from previously mentioned water leak). They were unable to locate any leaks or moisture source so did not charge me for their visit. They also gave me some ideas to get rid of the musty odor-again free of charge. If I ever am unlucky enough to have water or fire damage again, they will be my first call.

Scott and Omar did a great job with demo and cleanup! The whole responding crew was great! Thanks very much!

Thank you a lot Mike, Ray, Alex and their team!! I met very professional attitude, patience to answer all my questions and great service. Thank you for your hard work!

Had a roof leak from a bad solar installation, Arturo and his team Kenny, Chris, Drew, and, Mike we’re prompt and professional. They took care of all the mold, I would recommend them.

Omar and everyone from SERVPRO El Dorado hills who worked on our clean up were professional, punctual, courteous, extremely hard working and did a great job. If you need water damage clean-up I would highly recommend them.

Drew and David were great. They saved are hardwood floors with quick intervention and care. Thank You

These guys came out very professional kind respectful of my property. Kept me updated on everything they were doing you couldn't ask for a better crew of guy six guys came out and all six guy legit guys. I appreciate them so much and appreciate the quality of work that they did use this company

Great work and service from Omar and the team. Always punctual,courteous and tidy.

Kimmy, Stanley, David, Chris, and Ray were great to work with. Fast call response and very fast to quote and schedule the work.

Ernie and his team did a great job. They were quick to respond, very thorough in their work, very friendly and pleasant to deal with. Kenny and Drew came out to dry my kitchen floor and they worked hard and were very professional. Ernie was very communicative and explained the process from beginning to end. I felt I was in good hands from beginning to finish. I highly recommend this team!

Great job SERVPRO team! SERVPRO arrived at my house following a fire and immediately got to work to assess the situation and secure the property. They did a great job removing all the water damaged materials, cleaning up and setting up the drying equipment. They were professional, hard working and super helpful in answering all my questions even taking time to point out things I didn’t know. Communication and customer service were excellent and the entire team was great to work with. I really appreciated their help and would highly recommend them.

Dave came right away, in the middle of the night. The crew worked until the morning! Very professional, very helpful, very hard working and responsive. Dave and his crew took very good care of our house in this very difficult time.
I highly recommend.

My neighbor's carpet flooded because a pipe on her furnace became clogged. I called SERVPRO for her and they were able to send a technician named Drew Haynes the same day. He was extremely thorough and expedient. I would not hesitate to recommend SERVPRO to anyone.

I had an HVAC leak that destroyed a good portion of my ceiling.  SERVPRO was very responsive (even though it happened in the middle of the night).  Not sure what their prices are like since insurance is covering that part, but I liked the service and responsiveness.  Plus their guys were very friendly and informative; I had a particularly good experience with Dave, Mike, Ben, and a second guy named Mike.  Thanks guys!

They were very responsive and came out that night to help us. Chris, Mike and Stonewall were knowledgeable and helpful and explained the whole process.

We had a dishwasher drain back flow and flood part of our kitchen. SERVPRO was able to send a crew on the next business day to stabilize the situation and give us a quote. They started work one day later, Arturo and his crew were fantastic, and Arturo managed to remove planks from our expensive hardwood laminate without damaging them, which I did not think would be possible given the space constraints under cabinet toe kicks. As a result, we will be able to reuse the flooring and won't have to worry about mismatching issues. The crew was very thorough in cleaning the wall cavity where the drywall was wet, flooring, and adjacent areas. The work area was spotless after they were done. Five stars!

Arturo, Stonewall and the entire team were absolutely amazing. Unfortunately I had to call them on a Sunday and they were here in no time. Explained everything in great detail and answered all my questions. As a first time home owner this entire process seemed overwhelming, however the SERVPRO guys quickly calmed my nerves and got everything taken care of. Would recommend them to anyone.

Having a fire I was unsure the next steps to getting back to normal and Arturo from SERVPRO was my point of contact and I really appreciated his professionalism and knowledge of what to expect and also keeping me in the loop the whole way.

It’s never a good day when you need to call SERVPRO. I spoke with Douglas about my situation and he was helpful beyond measure :). Drew showed up promptly to help and was professional and friendly! I couldn’t have asked for a better company and people to assist me in my time of need!

They were very professional and sensitive to a tragedy that occurred on my property. It was a great relief to have such good service, and therefore I see no need to suggest improvement to professionals such as this SERVPRO. They know what they are doing, and were very quick to get started and finished with the job

Drew was fantastic! He was reassuring and knowledgeable. He took the time to do a great job and was very helpful. Thanks

I wanted to say how very kind, hardworking, and generous Drew and Omar were with answering my questions, lugging all these boxes of books, etc. It was so great to end what otherwise has been such a tough experience with losing so much, with getting back the tools of my trade, and having it done in such a pleasant way. These guys are GREAT! I LOVED these two guys. Also, thanks to Chante, Stanley, and Kelsey. You all are terrific.

Great people and great service!!!!

Outstanding work! SERVPRO of East Sac was fast in responding to my water loss. Their staff was very friendly and professional.

Excellent service by all! The technicians were pleasant, knowledgeable and professional. I needed a new plumber and the owner found one for me who came right out and fixed the problems. I would highly recommend SERVPRO of East Sac!!

I called their main office and they quickly responded and was on site in less than 4 hours.  The crew did a fine job assessing what needed to be done with water damage from our second floor master bathroom.  Highly recommend SERVPRO, but hope no one will ever need them.

SERVPRO did a great job at my house or the customer service was good he did a great job I really liked it.

David, Drew, and Wynton were very polite, professional, knowledgeable, and efficient. They made this job a pleasant experience. SERVPRO is to be commended for having such stellar employees.

Excellent communication and service. Water had leaked into our walls for years without us realizing. Called SERVPRO and was able to get an appointment quickly and the guys were both knowledgeable and friendly. They did top quality work and were really efficient. They did a very thorough job of sealing off the work area so it didn't have a big impact on our lives and we were able to stay in the house during the recovery. Made dealing with a tough situation a lot more manageable. Thanks to Harold and the team for all the help!

The website is great, for informative and what they can help with, who the team is. I love how thorough they are!

I have a Victorian home in Downtown Sacramento and when we had water damage I was so scared it wasn't going to be restored right. Harold did awesome!!! I am so pleased that we were able to dry the house so quickly. It was easy and pain free. I hope this doesn't happen again but if it does I know who to call!

Very nice company. Did a great job at reasonable prices. Will use them again. Plus Harold was nice and friendly.

SERVPRO did an excellent job drying the carpets in my home in East Sac. They were able to fit me in on the schedule I needed and was on time for the appointment. I had just had new hardwood floors installed on the main floor, and he took great care to protect them from the water. He worked efficiently and did a thorough complete job. I would definitely recommend him to others.

I had a great experience with Harold and SERVPRO. I had some issues with water under my house. We brought over fans and a dehumidifier and set everything up. It all worked so well and within two days everything was bone dry and NO smells! The service was fast, complete and saved me during a really crazy time. Thanks so much!!!

We had just bought our home a couple months ago and started to get heavy rain water into our home. You guys were quick to respond and explained everything that needed to be done. Thanks for your help SERVPRO.

I called other restoration companies but no one could get out to my home with all the rain that just hit Sacramento, but your team was onsite the same day I called and stared pumping water out of my basement and set drying equipment. Thank you for your quick response and efficient service. I will be recommending SERVPRO of East Sacramento to family and friends.

Thank you for taking care of our home during this rainy season.

Your team was just awesome helping us clean up damage from our roof leak. I just want to say you have some great workers.

If you have a mold problem I would give Harold a call!

Excellent job responding to a flood at our commercial retail offices. You guys were efficient and we will definitely use you in the future.

We had your team come out before and aided us with a mold problem Harold was great we have mold growing at another facility and would like him to come check it out.

Your team came out and knew exactly what to do. We are glad to be cleared of that mold and we will definitely be recommending SERVPRO of East Sacramento to our friends.

I mean this in the kindest way possible, I hope we never have to see you guys again, but if we ever have another water loss we will know who to call. Your team was awesome the guys did a great job and they were very professional start to finish.

I had a really bad experience with the first restoration company that came out, but Harold and his team turned a bad situation into a positive one. You guys went beyond my expectations. I will be using SERVPRO of East Sacramento/West Arden-Arcade first from now on for any mold damage to my home.

That Raymond is a keeper he knew exactly what needed to be done.

You guys did a great job on my home! I can tell a big difference with the smoke smell gone. I just couldn't take that smoke and soot smell lingering throughout my home. The air quality before you guys came out to clean was terrible in my home. Thank you so much, SERVPRO!

My house is back to normal! Thanks for taking care of everything! Your team came out and did a great job.

Thank you Iris for getting an air scrubber to my daughters house! It made a big difference in the air quality during reconstruction of her home. It helped with her asthma and allergies so much. 

A stellar company from start to finish. They were on time, professional, friendly, efficient, competent and very communicative. Turned a bad experience into a positive one. I'd use them again in a heartbeat

Great service from SERVPRO of East Sac when our hot water heater leaked onto hardwood floors. SERVPRO staff were excellent, careful and saved us a lot of trouble. Yes, we would call them again.

Wonderful people! The two technicians that came to my home were awesome. Polite, kind and they went above and beyond for me. I highly recommend this company. Not to mention, the house looks great!!!

Harold, you were a complete pleasure to work with after the wine country fires. We were the house in Sonoma that had a lot of soot ash and smoke intrusion due to open doors and windows. Your professionalism and friendly helpful manner made a trying situation much easier. You found you to be uncommonly prompt, efficient, and knowledgeable. We are very appreciative and very impressed. 

We highly recommend. Harold Bellamy was great to work with. Efficient service and very helpful.

SERVPRO did a fantastic job cleaning up our home from fire damage. Such a terrible thing to happen to us as we had a couple rooms destroyed and the rest of our house covered in soot. But SERVPRO got it cleaned and repaired and we are back on our feet. Please say a huge thank you from us to everyone who worked on our house.

Raymond you are awesome! I told your boss how hard you worked to clean up our flooded basement. If this ever happens again I will be calling you guys for sure.

Whatever you guys did to finally get rid of the urine smell in our garage was amazing! We tried so many things and other companies as well. You guys know what your doing and I thank you!

Very fine job cleaning up mold in my home. I feel good they checked all around and were sure to get all the mold out. I would recommend them. 

Harold excellent job cleaning up our smoke loss. Your team really did defy my expectations. Happy Holidays!

Thank you guys for showing up on a Sunday and taking care of us! 

We use these guys all the time for water or mold in any of our units. Harold is excellent to work with and very professional. 

We sadly had a tenant pass away in one of our units. We tried to use other vendors but they were just too undependable. Harold and his team showed up and in a couple days we walked the unit and it was as clean as it had ever been. Thank you guys and excellent work.

Wow you guys were fast to arrive, professional and got the job done right the first time! You really saved us again. We have lived in Sacramento all our lives and this is the 2nd time we have had to use SERVPRO so we are glad to have SERVPRO in Sacramento!

We were very satisfied with SERVPRO of East Sacramento/West Arden-Arcade. You guys were the best part of what was a stressful time. You really made us feel confident things would get back to normal fast and they did. Thank you.

We had a kitchen fire and it just put soot everywhere. SERVPRO came in and when they were done I was amazed. They really cleaned everything top to bottom and even got the smell of smoke completely out. You can't tell anything ever happened.

We had a small fire at my hotel. I thought I would lose business for some time but your team took care of things in two days. Great company!

Great work! We have kids so I really wanted the mold issue removed quickly and professionally and SERVPRO of East Sacramento took care of business.

SERVPRO of East Sacramento/West Arden-Arcade really cares and it shows in your service. All of my family just wants to say a big THANK YOU!

We had some pretty serious water damage that flooded most of our entire home. I can only imagine the time and energy it took for you guys to get it back to normal. Its refreshing to work with such a well run company. I will tell anyone who will listen to use SERVPRO of East Sacramento/Arden Arcade if they ever have water damage like we did.

Your fire cleaning crews worked really hard and did an amazing job. Thank you so much.