Recent Storm Damage Posts

What are the types of storm damage that could happen to my home?

1/30/2022 (Permalink)

There are three types of possible storm damages in the Sacramento area: flood damage, wind damage, and fire damage. If a storm does hit your home or business, SERVPRO of East Sacramento / West Arden Arcade offers a few tips to help you in your situation.

Flood Damage

If your property - home or business - is near a low-lying area or near a body of water, it is at a risk for flood water damage. Heavy rains like the storm in late-October and flooding may cause water damage. Another cause of flooding is if the land surrounding your home or business cannot redirect water. The moment you have water damage or see your property flooding, call SERVPRO of East Sacramento / West Arden Arcade to begin the drying process and mitigation.

Wind Damage

Although it is rare in Sacramento, strong winds can lift the roof shingles. This results in sections of the roof cracking or the entire roof being damaged. Make sure to enlist in a roofing company to inspect your roof for damage and a restoration company to check your roof for signs of moisture or leaks.

Fire Damage

Fire season happens during the summer months. The fierce winds can pick up and spread fire through residential areas causing structure fires or smoke damage. Once the evacuation ban has been lifted, SERVPRO of East Sacramento / West Arden Arcade can be at your property to inspect and assess the fire and smoke damages.

Major storms can cause damage to your home or business. A phone call away - pick up the phone and call SERVPRO of East Sacramento / West Arden Arcade to minimize the damages. We are available to help 24 hours a day, 7 days a week at 916-285-7257.

Storm Damage Restoration in Sacramento

1/27/2022 (Permalink)

With storms, there are no warnings. Storms could be wildfires, floods, tornadoes/hurricanes and blizzards. When nature takes a violent turn, it can have a devastating effect on your home. Whether it is damage from a minor storm or a large storm, our team of technicians have the experience and equipment to restore your property “Like it never happened.”

Some customers opt to go the self pay route while others go through insurance.

Is storm damage covered by insurance?

Storm damage may be covered by your insurance, but every policy is different. By providing the claim number to SERVPRO, we can work with your insurance to make sure there is coverage prior to work being performed. 

What about contents during a storm damage?

Storm damage affects not only the structure, but also contents. SERVPRO of East Sacramento / West Arden Arcade understands that it is more than structure - personal belongings like keepsakes, furniture, photos make a house into a home. Our franchise aims to restore contents to the best of our abilities.

SERVPRO of East Sacramento / West Arden Arcade are equipped with the training and experience to situate whatever storm damage that happens to your property. Our franchise is one call away 916-285-7257 and operates 24 hours a day, 7 days a week. You will always be able to speak with a representative to assist you in your time of need!

Preparing Your Sacramento Home for Floods

1/27/2022 (Permalink)

Sacramento County residents have dealt with the recent rainstorm. Water travels fast and can easily rise if not properly routed. How can you minimize damages and prepare for flooding to your home? SERVPRO of East Sacramento / West Arden Arcade recommends the following steps.

Step 1: Having a sump pump

Sump pumps are equipped to pump water out especially in basements or crawl spaces. Placing a sump pump at the lowest part of the home.

Step 2: Be aware of electrical components

Water damage is evident, but floods can also create a potential fire hazard. Fire hazards can be caused by wiring, outlets and sockets that have water intrusion from the storm.

Step 3: Maintain basements

In order to keep a basement dry, maintenance is needed to the outside of the home. This can consist of keeping the gutters and drains free of debris to properly divert the water away from the home.

Step 4: Have supplies

Floods can come fast and rise quickly. If your property is on a sloped foundation, consider keeping supplies available such as sandbags and tarps. These supplies can minimize the amount of water entering your home.

Even if you are prepared for the storm and floods, sometimes it takes you by surprise. When water damage strikes, SERVPRO of East Sacramento / West Arden Arcade wants our local residents to know that when a storm damages your home, our team of trained technicians will respond to minimize the water damage. Call SERVPRO of East Sacramento / West Arden Arcade at 916-285-7257 for floods, water damage, and storm damage.

Choose SERVPRO of East Sacramento / West Arden Arcade for Storm and Flood Damage Restoration

1/27/2022 (Permalink)

The deterioration of exterior and interior materials caused by flood damage needs attention from a restoration and mitigation company like SERVPRO of East Sacramento / West Arden Arcade. It is best to intervene where it is possible to prevent long term damages. A storm that causes flood damage at your home can have an impact for months or years if not handled. For instance, when selling the property, there may be signs of flood damage to the property that may push away potential buyers. Having a restoration company like SERVPRO of East Sacramento / West Arden Arcade can eliminate signs of deterioration or damages associated with severe flooding.

Long term effects you should be aware of are:

-stains near the baseboard or ceiling

-warped frames or other structural support

-dry rot or mold

Failure to remove moisture levels can result in deterioration, rusting, or mold development. Our technicians will utilize tools such as moisture meters to determine if there is hidden moisture behind or underneath the material such as walls, ceilings, and flooring. If there is damage from the flood, SERVPRO of East Sacramento / West Arden Arcade provides demolition services to the affected areas. The demolition services we provide include but are not limited to:

-drilling holes on baseboards for drying equipment to circulate in the wall cavities

-making wall flood cuts and removing affected material

SERVPRO of East Sacramento / West Arden Arcade handles all aspects of flood and storm related water damage to your property. Give SERVPRO a call at 916-285-7257.

Clean and Decontaminate After a Storm Event

1/27/2022 (Permalink)

Flooding was a common occurrence during the big storm in Sacramento County to all homes and businesses. Water damage disasters can spread quickly and it is important to call a mitigation or restoration company like SERVPRO of East Sacramento / West Arden Arcade.

What are the common causes of flood and water damage to properties?

-Roof leaks

-Flash flood water intrusion

-Storm damage

-Sewage backup

Flood water sweeps through all types of debris such as dead animals, bacteria, dirt, and chemicals before entering your home. With the potential harmful organisms in floodwater, homeowners should never attempt to clean up their property independently. Disinfecting and sanitizing your home is important.

What does SERVPRO of East Sacramento / West Arden Arcade use to clean and disinfect homes affected from flood damage?

A crucial part of flood and water restoration is not just drying and cleaning, but also disinfecting all affected areas and surfaces. Products we use include:

-Basic cleaning products

-Deodorizing compounds


For flood damage services, contact SERVPRO of East Sacramento / West Arden Arcade at 916-285-7257 day or night. We can provide an assessment and emergency services with drying equipment placement. Rely on trained and equipped teams of technicians for flooding and downpours. Our team of technicians hold certificates from the Institute of Inspection, Cleaning and Restoration Certification (IICRC) for water restoration, focused on water removal and structural drying.

Storm Damage handled by SERVPRO of East Sacramento/West Arden Arcade

1/27/2022 (Permalink)

During a severe rainstorm that can cause water damage and flooding, a restoration company like SERVPRO of East Sacramento / West ARden Arcade can recommend demolition. It can be disturbing to a homeowner when a restoration company recommends demolition as an option to prevent further water damage. 

What are the reasons SERVPRO of East Sacramento / West Arden Arcade recommend demolition services?

Even though every storm event and flood damage is different and unique, there are three main reasons why our team of technicians may pursue demolition as a mitigation or remediation tactic.

-Safety Hazard Control and Water Mitigation

Roof leaks can be caused by high, strong winds or debris that damage the roof shingles and allow water to flow into the home. Rather than wait for the roof or ceiling to collapse, SERVPRO removes affected material to allow water to be released rather than the affected area collecting water and bubbling.

-Disposal of Damaged Building Materials

SERVPRO intends to remove the damaged portions that we cannot restore such as water damaged drywall and buckled flooring. With every affected material removed, we anticipate it to be replaced with the same material or upgraded material.

-Access to Wet Cavities to Improve Structural Drying Efficiency

Flood cuts or drilling holes in baseboards. We drill small holes to either drain water or allow our drying equipment to reach the confined wet areas.

If your home has recently been affected by a storm, call SERVPRO of East Sacramento / West Arden Arcade for water restoration services at 916-285-7257.

Smoke Damage in Sacramento

10/14/2021 (Permalink)

smoke sponge with soot damage from wildfire smoke SERVPRO of East Sacramento/West Arden Arcade use smoke sponges to test for ash/soot. Call us at 916-285-7257 for smoke remediation services.

Wildfires can spread rapidly, and how they travel can be unpredictable. Within the Sacramento area, the wind shifts and brings smoke from the Caldor Fire along Highway 50 to the Sacramento area. SERVPRO of East Sacramento/West Arden Arcade have received a number of calls for smoke remediation from customers regarding their homes. 

SERVPRO of East Sacramento/West Arden Arcade have been to many wildfires to help customers and have seen the changes in expectations from both homeowners and insurance companies over time. Our franchise wants to ensure that we will be able to assist with getting our customers home back to its original condition, while having the expertise to work with your insurance company, if our customer's have a covered claim. 

We start with dispatching our team of estimators to inspect the property, taking a number of photos of the affected area, wiping walls with our smoke sponges to test for ash/soot, inspecting furniture and textiles for cleanability, inspecting the HVAC system, inspecting the attic and crawlspace insulation (when appropriate) for soot, ash, and smoke odor, as well as addressing any other concerns our customers may have in regards to their property. 

If you have ash, soot, fire, or smoke damage to your property from the wildfires, give our office,  SERVPRO of East Sacramento/West Arden Arcade a call at 916-285-7257. 

Prepare for Severe Storms

1/11/2021 (Permalink)

Storms are unpredictable. You never know when they happen or the damage it can cause to your home and/or business. SERVPRO of East Sacramento/West Arden-Arcade have received numerous calls from residents and business over the years.

You might ask, what you can do to protect your home or facility from the storms? You need to be prepared for anything - wind storms, wildfires, thunder storms, rain storms, and snow storms.  

SERVPRO of East Sacramento/West Arden-Arcade recommend these tips:

  • Prepare. Prepare the landscape by trimming back dead or overhanging trees, or securing any hanging objects, or prepare by installing a generator for light usage
  • Create a family communications plan. To make sure that every one is safe and evacuated, set up a meeting point to regroup after the storm
  • Stock up the emergency kit. Always prepare an emergency kit for the family and include flashlight, first-aid supplies, and non-perishable foods

If you are dealing with a storm and your home has been affected, give SERVPRO of East Sacramento/West Arden-Arcade at 916-285-7257. We are available 24/7 to provide storm damage restoration services. 

Storm Flood in La Riviera home

1/7/2021 (Permalink)

Storms are always unpredictable, but SERVPRO of East Sacramento/West Arden-Arcade will be there to help you through the water damage. 

We have highly trained water damage restoration technicians that understand the mitigation process, provide moisture readings to determine the affected areas of your home, and provide water extraction and drying process. 

Available 24/7 whether you have an emergency water damage or not! Ask us about our drying process when you call! We are available at 916-285-7257! A customer who had storm damage and flood damage in La Riviera asked us during their time of need.

These are the tips we recommend to them after a storm has flooded your home and caused water damage:

  • Remove excess water by mopping 
  • Wipe excess water on furniture and tabletop counters
  • Remove wet upholstery, curtains, and carpet
  • Avoid standing or walking under wet ceilings since they can fall and harm you
  • Avoid turning on appliances or electrical sources like lights

Our primary focus is to help mitigate your home and minimize the damages. We help dry your home with our equipment to prevent further damages and organic growth. Call SERVPRO of East Sacramento/West Arden-Arcade if you have any questions about storm damage or water damage 916-285-7257!

Winter Storm Damage: Weather Worries

1/7/2021 (Permalink)

With a few weeks into winter season, the temperatures have begun to drop significantly. Winter and rain season brings about storms causing water damage, flood damage, and storm damage no matter where you live.

SERVPRO of East Sacramento/West Arden-Arcade thinks it is always best to be prepared for winter storms in advance in order to protect your home or business. 

We recommend roof inspections for the following reasons:

  • Strong winds may loosen roof shingles
  • Water leaks in the ceiling causing water damage.
  • Potential mold in the attic from condensation and moisture in the air

There are actions you can take to keep your home secure during a storm. 

Call SERVPRO of East Sacramento/West Arden-Arcade if you experience storm damage, water damage, flood damage, or need mold remediation services in your home!

We are available by phone 24/7 at 916-285-7257. We service Sacramento, East Sacramento, Carmichael, Cal Expo, Tahoe Park, Wilhaggin, Elmhurst, and several other locations, just give us a call today for initial inspection and estimate. 

Rainstorm flood in Orangevale

1/5/2021 (Permalink)

basement with storm leak in orangevale near sacramento nearby near me rainstorm damage Concrete leak from rainstorm. Should you have any water, flood, or storm damage to your home, call SERVPRO of East Sacramento/West Arden-Arcade.

Rainy season is approaching Sacramento County, and that means storm damage, flood damage, water damage, or roof damage to residential homes and commercial buildings. If you have a property affected by a rainstorm, call SERVPRO of East Sacramento/West Arden-Arcade. An Orangevale resident called for our water damage restoration services after a few rainy days.

SERVPRO of East Sacramento/West Arden-Arcade suggest these actions to minimize any damage you may experience! Take steps to minimize any damage you may experience! 

  • Shield your windows. Strong winds can cause glass to break resulting in water damage.
  • Maintain your roof. Leaks are a homeowner’s worst nightmare.
  • Fix drainage. This will prevent floods or standing water.
  • Clean gutters. Water damage will be less likely due to water draining from the roof.

Should you have any water damage, flood damage, or storm damage to your home, call SERVPRO of East Sacramento/West Arden-Arcade. We are available 24/7 at 916-285-7257.

Storm Flood: Water Damage in Wilhaggin home

1/4/2021 (Permalink)

gray basement concrete water damage with servpro green machine to extract and dry water near wilhaggin near by near me sac Give us a call today at 916-285-7257 if you have any type of water damage, from flooding, to leaks, and even standing water, we handle it all!

Heavy rains can cause unexpected and destructive floods or water damage in any property. We recently had a call from a resident in Wilhaggin reporting a flood causing water damage in their basement. Upon receiving that initial call from our customer, SERVPRO of East Sacramento/West Arden-Arcade will arrive on-site to provide an initial inspection to determine the severity of the water damage on your home’s flooring and walls. Once we determine the cause of the loss, we will provide an estimate of the scope of work that will be done to mitigate and restore your home to its preloss condition. 

Equipment we utilize for water damages are moisture map readers to locate where the affected areas are, dehumidifiers, air scrubbers and more! We provide all the equipment necessary to provide water extraction services and dry your home. 

Storm Damage near Midtown Sacramento

12/7/2020 (Permalink)

water damage flood damage storm damage near me near midtown sacramento near east sacramento near american river A customer called for a flood damage near midtown Sacramento. We responded as soon as we got the call

SERVPRO of East Sacramento/West Arden-Arcade warns that if you live near a river along the city, i.e. the American River, there is always a chance for flood damage from a storm. Protect your home from storm damage and water damage! 

We understand how storm damage and flood damage can be, especially dealing with your floors or carpet being fully submerged under water. 

SERVPRO of East Sacramento/West Arden Arcade have some tips we suggest while waiting for us to arrive:

  • If the water flooding into the structure is from a river or creek, it is considered to be category 3 ‘black water’. This type of water is hazardous to your health, and we suggest you avoid contact with the contaminated items as much as possible
  • Take caution entering the home. Wear sturdy shoes and protective clothing .
  • Do not operate electrical equipment
  • If there is a crawlspace, be aware that excess moisture in this area can foster mold growth

Our highly trained team of specialists are ready to respond 24/7 to storm damage, water damage, or flood damage in the Sacramento area: East Sacramento, Wilhaggin, Elmhurst, Cal Expo, Tahoe Park, Arden-Arcade, and other cities, if you give us a call! 916-285-7257!

How to Make an Emergency Preparedness Kit

9/4/2020 (Permalink)

It is always important to be prepared for the worst!


Between hurricanes and earthquakes and fires, the amount of natural disasters that have been occurring left and right has been dizzying. While our team here at SERVPRO of East Sacramento/West Arden Arcade offers free services for businesses to create an Emergency Preparedness Profile, we wanted to highlight important basic items you might need if you and your family happened to be caught in a natural disaster. 

You never know when disaster might strike—Don’t let it catch you off guard.

With help from, we were able to compile a list of important things that even can save your life in the event of an emergency. Be sure to remember specific things that your family might need, like medications, epi-pens, and even pet food!

Assembling Your Kit

When you assembler your kit, make sure to store items in airtight plastic bags and keeping everything in plastic bins. This makes them easy to carry, and easily accessible.

A basic emergency supply kit could include the following recommended items:

  • Water - one gallon of water per person per day for at least three days, for drinking and sanitation
  • Food - at least a three-day supply of non-perishable food
  • Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert
  • Flashlight
  • First aid kit
  • Extra batteries
  • Whistle to signal for help
  • Dust mask to help filter contaminated air and plastic sheeting and duct tape to shelter-in-place
  • Moist towelettes, garbage bags and plastic ties for personal sanitation
  • Wrench or pliers to turn off utilities
  • Manual can opener for food
  • Local maps
  • Cell phone with chargers and a backup battery

Additional Emergency Supplies

Consider adding the following items to your emergency supply kit based on your individual needs: 

  • Prescription medications
  • Non-prescription medications such as pain relievers, anti-diarrhea medication, antacids or laxatives
  • Glasses and contact lense solution
  • Infant formula, bottles, diapers, wipes, diaper rash cream
  • Pet food and extra water for your pet
  • Cash or traveler's checks
  • Important family documents such as copies of insurance policies, identification and bank account records saved electronically or in a waterproof, portable container
  • Sleeping bag or warm blanket for each person
  • Complete change of clothing appropriate for your climate and sturdy shoes
  • Household chlorine bleach and medicine dropper to disinfect water
  • Fire extinguisher
  • Matches in a waterproof container
  • Feminine supplies and personal hygiene items
  • Mess kits, paper cups, plates, paper towels and plastic utensils
  • Paper and pencil
  • Books, games, puzzles or other activities for children

Maintaining Your Kit

After assembling your kit remember to maintain it so it’s ready when needed:

  • Keep canned food in a cool, dry place
  • Store boxed food in tightly closed plastic or metal containers
  • Replace expired items as needed
  • Re-think your needs every year and update your kit as your family’s needs change.

Kit Storage Locations

Since you do not know where you will be when an emergency occurs, prepare supplies for home, work and vehicles.

If you find yourself the victim of disaster, give us a call at 916-285-7257.

Our team here at SERVPRO of East Sacramento/West Arden-Arcade is committed to serve you and your family to make it as easy as possible to recover after disaster strikes.


Rainstorm Damage to Roof in East Sacramento

1/10/2020 (Permalink)

In this photo, water damage became so heavy in the ceiling that it collapsed.


If you've been outside lately, you will notice that it is that time of year again...The rainy season! And along with rain comes roof leaks.

Roof leaks can cause all sorts of damage to homes. They can be small, or they can cause large floods. 

However they come, if your home suffers water damage from a roof leak, SERVPRO of East Sacramento/West Arden-Arcade can restore it. This particular home in Sacramento in the Pocket Neighborhood had the rain water come through the roof leak enough to collapse the drywall on the ceiling. We arrived to clean up the mess and got the homeowner back to normal!

Many times you don't realize your roof is leaking until something like this happens. Slow leaks can build up over time and become large leaks that become noticeable. It is important to have a professional who can assess the damage and look for signs of secondary damage such as Mold from prolonged leaks over a period of time. 

If you suffer water damage from a roof leak give us a call today, we are ready to help. 916-285-7257. 


Sacramento Storm Remediation

1/10/2020 (Permalink)

With this particular job, widespread house flooding caused the need for wet insulation to be bagged and sent for removal.


SERVPRO of East Sacramento/West Arden-Arcade specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

We Have a Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit, we have more resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of over 1,500 Franchises across the country and Disaster Recovery Teams that are strategically located throughout the United States.

Does your home have water or flood damage? Give us a call at 916-285-7257!


Rainstorm Business Cleanup

1/10/2020 (Permalink)

The above photo shows damage to paneling in office ceiling. We were quick to the scene to repair and remove the damaged materials.


Whenever it rains in Sacramento for more than 3 days, we know our phones are going to be ringing off the hooks. Rainstorms are one of the leading causes for home damages in California, and most homes haven't been reroofed since before the drought. There tends to be quite a few unknown roof damages that might've been overlooked during the summer months, allowing for water to seep through and get everywhere.

Roof leaks don't always look like a big hole in your ceiling though. Look for browning and bubbling in your ceiling--these are clear signs that there is water in your roof that needs removal fast. We have a disaster recovery team specifically designed for Storm Response ready to help you out. 

No job is too big for SERVPRO of East Sacramento/West Arden Arcade. Give us a call at 916-285-7257 today.


Storm Cleanup: Emergency READY Profile

1/10/2020 (Permalink)

SERVPRO of East Sacramento / West Arden-Arcade is committed to reopening your doors after disaster strikes.


When large natural disasters hit an area, local restoration companies are often overwhelmed with the high demand that a large storm may leave in its wake. With our SERVPRO network with over 1,700 franchises that gives us access to personnel and resources to respond to any size restoration emergency. With the statistic of 50% of businesses that close during a disaster never reopening, our SERVPRO of East Sacramento / West Arden-Arcade team personally wants to make sure that you can reopen your doors as soon as possible.

In the event of a large natural disaster, the first ones to help on our lists are the businesses that have opened an Emergency Readiness Plan with us. Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire, or an area flood.  The best time to plan for such events is not when the event happens, but well before it happens.

The SERVPRO Emergency READY Profile serves as a quick reference of important building and contact information or can be an ideal supplement to any well-designed emergency preparedness or existing contingency program.  Rather than simply reacting to disaster situations, most prefer proactive measures to establish a relationship with a restoration services company.

By working with SERVPRO of East Sacramento/West Arden-Arcade to develop your personalized Emergency READY Profile your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster.  SERVPRO is a leader in water and fire damage response and can help you quickly get your property back in working order.

Call SERVPRO of East Sacramento/West Arden Arcade at 916-285-7257 today for a No Cost Assessment of your facility! Click here to download the free app!


Rainstorm Damage in Arden-Arcade

9/20/2019 (Permalink)

This photo shows how saturated with water this insulation in the attic of a Sacramento home is after a roof leak caused water damage.


When Dealing with Leaks, Take the Following Steps to Minimize Damage:

  • Clean up any puddles – standing water will soak in to wood and lead to permanent damage, warping and eventual rot.
  • Catch drips – yep, the old bucket under the drip. You want to capture any drips you see so that puddles don’t form
  • Find the source of the leak NOW!
  • Fix the leak ASAP

The important thing is to find what’s causing the leak. Most rain induced leaks start in the roof. You do NOT want to be climbing around the slippery wet roof during a rainstorm.

Here’s a quick check-list of what to look at when dealing with a roof leak:

  • Find where the leak is on the ceiling of the room below. That will lead you to a puddle or soaked insulation in the attic.
  • Look for water stains, drip marks, etc. on the rafters above the wet insulation.
  • Trace the water up the rafter. It should point right at the leak in the roof.
  • Check chimneys where they cut through the roof. Mark the area at the highest point where you see the leak start. This is invaluable for whomever has to fix the leak.

If you do narrow it down to a roof leak, you will need to contact a roofer to fix the leak, and SERVPRO of East Sacramento/West Arden Arcade can handle the water damage. 

If you have water damage in your home, give us a call at 916-285-7257 and a technician will come and check it out!


Weather Damage in NorCal

8/30/2019 (Permalink)

In this photo, you can see how many technicians we had on site for the Camp Fire cleanup.


In the restoration industry, we consider "Storm Damage" to be when any natural disaster causes an extensive amount of damage across a region. This can be anything from flooding and rainstorms, to wildfires and hurricanes. Restoring storm- and flood-damaged properties is really the cornerstone of our business here in the Northern California region. Our trained professionals are well seasoned in storm restoration, specifically in the Tubb Fire, the Carr Fire, and the Camp Fire. We use specialized equipment and advanced training to quickly restore your Sacramento property to pre-storm condition. Our team is dedicated to responding immediately, which helps to minimize secondary damage.

The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big.

If you find yourself the victim of disaster, give us a call at 916-285-7257.

In the event of widescale damage throughout an entire community, you need a restoration company that you can trust will do the job right 100% of the time. SERVPRO of East Sacramento/West Arden-Arcade is proud to be part of huge network of over 1,700 franchises with tens of thousands of technicians which can handle any size disaster.


Wildfire Cleanup

12/12/2018 (Permalink)

This is just one of the huge trailers we have to use in the Camp Fire clean up.

In the last month, California has seen some of the most dangerous wild fires in our state’s history. The strong winds and low humidity caused wildfires to erupt throughout the entire state of California. With our long drought and the hot-than-normal summers led to even drier conditions throughout the area, creating the perfect fire fuel. Both of the recent fires, the Camp Fire in Paradise, CA and the Woolsey Fire in Southern California, were violently destructive events that took far too many lives. Thankfully, the wildfires have been finally contained and are no longer a danger, but the threat of flooding still looms.  

While most homes in Paradise and Ventura County may have been demolished, there is still extensive smoke and fire damage, as well as secondary water damage and soot damage, in the surrounding areas. Our franchise, SERVPRO of East Sacramento / West Arden-Arcade, has already left for Paradise, CA to start the cleanup efforts and assist the local franchises with the cleanup.

Disaster Recovery Team

In the event of widescale damage throughout an entire community, you need a restoration company that you can trust will do the job right 100% of the time. SERVPRO of East Sacramento / West Arden-Arcade is proud to be part of huge network of over 1,700 franchises with tens of thousands of technicians which can handle any size disaster.

Why choose SERVPRO of East Sacramento / West Arden-Arcade?

  • We are Faster to Any Disaster. Our team at SERVPRO of East Sacramento/West Arden-Arcade is committed to punctuality and fast response times. Fire and water don’t wait to damage your building, you shouldn’t have to wait for restoration.
  • We are Fire and Water Damage Experts. Our team is trained constantly through certification classes with the IICRC to study the standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.
  • We RESTORE rather than REPLACE. SERVPRO of East Sacramento / West Arden-Arcade professionals clean and restore your property using specialized equipment and cleaning techniques. The restore first mentality saves you money, time, and gets you back to your life faster.

Camp Fire Update

11/30/2018 (Permalink)

We are on site in Paradise California, ready to help victims of the Camp Fire.

Authorities announced that as of Sunday, the horrific Camp Fire, which had killed at least 85 people, destroying over 14,000 residences and charred an area the size of Chicago, has finally been fully contained. Cal Fire made this announcement after spending 17 days beating back a blaze that has burned through 153,000 acres of Butte County, north of Sacramento. Those three straight days of rain helped more than 1,000 firefighters get a foothold.

Even though the fire is contained, the nightmare is far from over for displaced residents, who face dangers as some prepare to see their homes for the first time in weeks. Thousands of displaced people in shelters and hotels or camping outdoors in freezing weather face an uncertain future following the deadliest, most destructive wildfire in California history. In addition to all the homes missing, authorities expect the death toll to rise as nearly 300 people are still unaccounted for, and crews are still searching through the ash of buildings for human remains.

Crews are working to repair power lines and clear debris from roads. Partially burned or hollowed-out trees are an ever-present threat. Debris and ash could be toxic, full of heavy metals or carcinogens. Just sleeping at a home surrounded by ash and debris could be hazardous.

Please consider donating to our fundraiser to help the victims of the Camp Fire. SERVPRO of East Sacramento / West Arden-Arcade is always here to help. We understand how difficult this time is for Paradise Families and want to do as much as we can to use our platform as a Sacramento business to help Butte County.

Camp Fire Recovery

11/20/2018 (Permalink)

In a SBFD photo, mud and debris fill the Olive Mill Road underpass on U.S. 101 from flooding on Montecito Creek in Montecito, CA. Jan 9, 2018

While California continues it's rescue efforts of the hundreds of missing from the most deadly and destructive fire in the state's history, a new menace is emergi: debris flow. Rain is coming to the northern California region as soon as tomorrow morning, and the fires have primed the soil for another disaster that can claim yet more lives.

This is a lesson that California has learned less than a year ago in the coastal town of Montecito. Last December, the Thomas Fire burned through the hills right up to the edge of town. Only 7 homes were lost in the fire, but only a month later the scorched hills outside of town let loose a storm-driven debris flow that enveloped the town, killing 21.

Mudslide Warning in California

The problem is a fundamental change to the soil itself. When a wildfire burns vegetation, it releases organic compounds. The soil, which normally absorbs water, is turned hydrophobic due to the organic compounds. You can pour a bottle of water on this burned soil and it’ll bead right off, as if the dirt were polished marble. The water will pool up and sit there, and it can take more than an hour for it to penetrate fire-scorched soil.

Problem number two: vegetation anchors the soil. When fire burns it away, the soil loosens. Without it, sediment has nothing to hold it in place. 

Now hydrologists and meteorologists are keeping a close eye on communities that butt up against these latest fires, where the conditions are set for catastrophic debris flows when the rain comes. The debris flow can carry boulders and trees along with mud, making it more dangerous than a regular flood or a dry landslide. 

If you haven’t cleared out in time and the flow comes, the recommendation is to shelter in place—moving to the upper story of your house, for instance. Out on the streets is exactly where you don't want to be, as the flow follows those paths.

It’s a brutal consideration for those trying to recover from the Camp and Woolsey fires, but it’s also an extremely important one. A menace begets another menace.

Camp Fire Damage

11/13/2018 (Permalink)

Chris and Nancy Brown embrace while searching through the remains of their home, leveled by the Camp Fire in Paradise, Calif. Noah Berger/AP

Starting last Thursday, The Camp Fire has grown exponentially and many people were forced out of their homes through evacuations. The fire wiped out the city of Paradise, leaving behind total devastation. 

"Last night firefighters continued to hold established containment lines," Cal Fire said in an update Tuesday. The agency said firefighters had "worked aggressively" to protect structures in the fire's path, and that they've been working to build fire lines to establish control. But it added that dry conditions with no rain in sight and "...with steep terrain in some areas will impede firefighting efforts." 

Our team here at SERVPRO of East Sacramento/West Arden Arcade is in shock at the amount of damage that has occurred. We have already gotten several jobs for smoke damage here in Sacramento. Our technicians are prepared to leave as soon as the authorities give the clear to go to Chico and Paradise to help with the damage.

Until then, we have decided to raise money for towards the California Fire Foundation. All donations will be automatically deposited to the fund. If you can spare a couple dollars, everything helps.

Disaster Restoration Contractors

9/14/2018 (Permalink)

This is a photo of the Carr Fire that our owner, Harold, took from outside of his hotel that he stayed in while aiding recovery of Carr Fire victims.


Not too long ago, Redding saw one of the worst fires California ever has had, the Carr Fire. This fire burned from late July to early September, and destroyed over 200,000 acres, and over 1,000 homes. The Shasta and Trinity Counties are currently shaken, but finally safe after the fire has  been extinguished. SERVPRO of East Sacramento/West Arden Arcade is not new to disaster mitigation (last year we aided with recovery of the Tubbs Fire) and quickly drove up north to help with recovery efforts. The devastation was distinct with an intense amount of smoke damage to almost every home in the area. 

We are happy to have been able to help with whatever we could to restore the area as best as we could, and took on many smoke damaged homes to restore

If your home or business has been affected a fire, please give us a call at 916-285-7257. We are always here to help. 


Making Customers Happy!

2/6/2018 (Permalink)

Tubbs fire in Northern California

Fire damage clean up is a lot of work. But the reason we do it is because we love helping people. And it always means a lot to us when customers share their experience with us. This happy customer had her beautiful home affected by the Tubbs Fire with ash and smoke throughout her entire home. And it was a beautiful home.

Here is her true testimonial word for word:


You were a complete pleasure to work with after the wine country fires We were the house in Sonoma that had a lot of soot ash and smoke intrusion due to open doors and windows.

Your professionalism and friendly helpful manner made a trying situation much easier. We found you to be uncommonly prompt, efficient, and knowledgeable. We are very appreciative and very impressed.

We would like to write a letter to your company telling them how very pleased we were with our experience - all due to you.

All the best,


If you experience fire or smoke damage please give us a call at 916-285-7257. We are always here to help!

Santa Barbara Thomas Fire and What to Do

12/20/2017 (Permalink)

This is a photo of the Thomas Fire in Santa Barbara.

California has had some of the most destructive fires in its history this autumn. As the Thomas Fire burns, our team here at SERVPRO of East Sacramento/West Arden-Arcade wanted to share some tips by Business Insider on what to do if you were to get caught in a wild fire, and how you can help the communities of Goleta and Santa Barbara.

If you’re asked to evacuate your home:  

Before You Leave, Prepare Your House

  • Remove combustibles, including firewood, yard waste, barbecue grills, and fuel cans, from your yard.
  • Close all windows, vents, and doors to prevent a draft.
  • Shut off natural gas, propane, or fuel oil supplies.
  • Fill any large vessels – pools, hot tubs, garbage cans, or tubs – with water to slow or discourage fire.

What to do if you get caught in a wildfire

  • Don't try to outrun the blaze. Instead, look for a body of water such as a pond or river to crouch in.
  • If there is no water nearby, find a depressed, cleared area with little vegetation, lie low to the ground, and cover your body with wet clothing, a blanket, or soil. Stay low and covered until the fire passes.
  • Protect your lungs by breathing air closest to the ground, through a moist cloth, if possible, to avoid inhaling smoke.

Ways to help victims of the Thomas Fire

Volunteer Opportunities

  • Red Cross is looking for volunteers to support the disaster response. Volunteer work ranges from phone calls, data entry and client registration, to shelter support and supply replenishment. With 7 shelters open, help is greatly appreciated.  
  • Santa Barbara Polo & Racquet Ball Club is offering shelter to horses needing evacuation from the fires. Club Volunteer work includes help feeding, watering, and mucking out the stables of the evacuated horses. Feed and barn supply donations are also appreciated to assist with the effort. Those able to help can contact Shannon McGraw, at (805) 455-2400.

Where to Donate

Tubbs Fire Recovery

12/6/2017 (Permalink)

This Santa Rosa community was destroyed by the Tubbs Fire on October 8, 2017.

This October the most destructive fire in California's history ravaged Sonoma County. The Tubbs Fire has taken dozens of lives and has destroyed over 36,000 acres of land, almost 3,000 homes, and 400,000 square feet of commercial buildings. Firefighters throughout Northern California drove towards Santa Rosa, to bravely extinguish the fire nonstop until it was 100% contained on Halloween Day.

This Friday marks two months since the Tubbs Fires started, and our team here in East Sacramento and the Arden-Arcade area has had the honor of working alongside other professionals throughout the Sonoma County's clean up and restoration process. It is not only our pleasure, but our moral responsibility, to help communities and families rebuild after this devastation. Although our SERVPRO team is committed to clean up and restoration, we are also doing all we can to make sure that the rebuilding process is smooth and stress-free as possible.

The important thing to remember throughout this devastating time is that although there is still a lot of work to be done, and the Sonoma County will be affected by this for a long time, we are still #SonomaStrong and all our communities will come together to rebuild after this loss.

If you would like to donate to the Red Cross to help the Sonoma Communities, click here. And if you have been affected by the Tubbs Fire or other fire damage, click here.