Find Sacramento Damage Restoration

8/23/2019 (Permalink)

Our rigorous ongoing training makes sure that our staff is always the best equipped to restore your property quickly and safely.

When you check out SERVPRO of East Sacramento/West Arden-Arcade’s website, chances are you may have ran into a section regarding our Highly Trained Technicians. We take pride in knowing that our staff is always the best equipped to restore your property quickly and safely. From our initial training at the SERVPRO Corporate training facility to regular Institute of Inspection Cleaning and Restoration Certification (IICRC) industry certifications, our employees are constantly learning and growing in the industry to provide top-of-the-line service that you can trust. 

Just as certified accountants, plumbers and mechanics project a higher level of competency in their fields, and just as members of the American Medical Association and American Bar Association set themselves a part through training, experience and comprehensive examination — IICRC certification helps to immediately identify the cleaning, restoration and inspection industry’s most skilled and dedicated technicians and businesses. 

What is the IICRC?

The IICRC, stands for the Institute of Inspection, Cleaning & Restoration Certification. The IICRC certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses. Its mission is as follows:

The Mission of the IICRC is to establish and advance globally recognized standards and certifications for the inspection, cleaning, restoration and installation industries.

The IICRC serves as a independent, certification body, that sets and promotes high standards and ethics, and advances communication and technical proficiency within the inspection, cleaning and restoration industries. The IICRC also ensures that when consumers hire a cleantrust-Certified Firm or technician, they have hired experts who will provide reasonable assurance that work will be completed in accordance with the industry’s “standard of care.”

So while they represent our industry in a variety of ways, their core mission has always been to train technicians within the industry on the best-practices of the day. Perhaps one of the biggest catch phrases these days is the ‘pace of innovation’. And while that can apply to the Internet, robotics, etc. it also holds true in the water damage restoration space. And its no surprise, given all of the advanced equipment we are trained to use to mitigate damage to your home or business. 

What is included in IICRC Certification?

The IICRC offers a wide variety of training programs to address virtually every part of a property. Whether it’s the cleaning of carpets or remediating mold damage, or anything in between, the IICRC has a class for it. The intensity and length of the various courses differs based on the subject at hand, but a technician must attend a several day class including both classroom instruction and hands-on training. At the end of that period, an examination takes place to ensure retention. After the passing of the exam, the technician is given their certification. And like other professions in which the industry is constantly changing, continuing education must occur. So to maintain an IICRC certification, technicians must take additional courses each year to stay up-to-date on new equipment and learn new methods.

Why does an IICRC certification matter?

Most states require licensing for trade industries in which they deem your health and safety to be at risk should the work be done poorly. Industries like electrical contracting and plumbing come to the top of most people’s mind. But for whatever reason, no states require any sort of licensing for the water mitigation industry. What that means is that literally anyone can start a water damage restoration company without any actual skills or knowledge of how to do that job. The can just cheaply finance some equipment and start taking jobs. We understand the complexities of the work we perform because we’ve seen situations that have even stumped our most experienced technicians. So for us, the fact that anyone can do our jobs is ludicrous.

The fact of the matter is the work we do is going to have a profound impact on the health of your family. If the job isn’t done right, the chances of your home developing a serious mold problem are high. If you don’t know much about mold, here’s a great write-up on the health effects of long-term exposure to mold spores. So even when it comes to a small amount of water damage, it’s imperative you have a certified technician examine the loss. There’s just too much on the line to trust the health of your home and family to someone that doesn’t know what they are doing!

Our technicians are IICRC-certified!

We say it all over our web site because it is important: at SERVPRO of East Sacramento/West Arden-Arcade, you can rest assured the technicians the arrive at your home or place of business are highly trained and certified by the IICRC. So whether or not you decide to hire us to help cleanup your water damaged property, you’ll at least walk away from our on-site assessment confident in the prognosis you’ve received.